For professionals

A care partner built around the individual.

Abina intends to work with private clients, local authorities, NHS services and other appropriate organisations.

We understand that professional referrals require appropriate communication, clear information and confidence that a provider understands its responsibilities.

Person-centred planning

Support starts with understanding the individual.

Safeguarding

Safety and safeguarding are central to the service.

Appropriate staffing

We aim to match support to assessed needs and available capability.

Clear communication

Appropriate communication with relevant people and professionals.

Care documentation

Accurate records and appropriate care planning.

Quality assurance

Systems and oversight designed to support safe, consistent care.

Referral process

Clear steps. Appropriate decisions.

Initial referral

Contact our team with the relevant information.

Information gathering

We seek to understand the individual's circumstances and support requirements.

Assessment

We consider whether the needs can be safely met within our capabilities and resources.

Planning & communication

Where appropriate, a support arrangement is developed and relevant communication maintained.